Built by operators, for operators

Your tenants text at 11 PM. Now they get answers.

TenantHelpAI reads every tenant message, drafts a personalized reply in your voice, handles routine asks instantly (rent date, lease terms, hours), flags the urgent ones to you with full context, and works in 95+ languages. You stop waking up to messages. Your tenants stop waking up frustrated.

60 sec
Avg response time
95+
Languages day one
$99/mo
Standalone per property
Live demo running
black leather sofa near glass window
💬 Incoming
Maria L. · Unit 4B · 11:42 PM
"Hi, my kitchen faucet is leaking — is this an emergency or can it wait?"
REPLIED · WORK ORDER OPEN
Triaged · plumber scheduled · you were notified
The Problem

Tenants don't message during business hours.
And every silence costs you.

Property management is reactive by default. Here's the friction that drains your week — and your reviews.

a man sitting at a desk with his head in his hands
  • Routine questions eat your week. Lease end dates, rent due, hours, pet policy — same 12 questions, 50 times a month. You answer at 11pm because you didn't get to it earlier.
  • Urgent calls hide in noisy inboxes. When a real emergency comes in (water leak, no heat, lockout) it sits unread next to 30 lease questions. Triage by hand is dangerous.
  • Tenants speak 12 different languages. Spanish, Vietnamese, Mandarin, Arabic — your typical property has 6+ first languages and you're the bottleneck for every translation.
  • Vacant-unit applicants ghost. Prospect texts about the listing → you don't reply for 4 hours → they're already touring with the next property.
  • Your reviews tank from silence. 5-star units get 1-star reviews from tenants who tried to reach you and couldn't. Communication > pretty kitchens, every survey.
  • Hiring a leasing assistant is $4,200/mo. Salary + tax + benefits + the cost of retraining when they leave in 8 months. Won't answer at 2 AM either.
How It Works

Four steps to a working system.

Connect once. The product runs forever.

woman in white long sleeve shirt and black shorts holding black smartphone
Step 1 1

Connect your tenant inbox

Forward your portfolio's main number, or use ours. 5-min setup. Works with Buildium, AppFolio, RentRedi, or just SMS.

Step 2 2

Train AI on your property + voice

Lease terms, hours, emergency vendors, your typical tone. The dashboard walks you through it in 20 minutes.

Step 3 3

Set the escalation rules

Water leak, no heat, smoke, lockout, eviction → straight to your phone. Rent inquiry → AI handles. You define the line.

Step 4 4

Tenants get answers — forever

Every message replied within 60 sec, in their language, in your voice. Urgent calls reach you instantly. Routine stuff handled.

person holding black smart cover during daytime
Features

Built for the way you actually manage property.

Set the rules once. The product runs forever.

  • Brand voice trained on you. Your warmth, your formality, your sign-off. AI sounds like you — not a SaaS robot.
  • 95+ languages out of the box. Tenants reply in their language. AI answers in theirs. You read the English summary.
  • Maintenance triage built in. Routine inquiries handled. Urgent maintenance flagged. Emergencies page you immediately. Your rules.
  • Approve mode or auto mode. Default: every reply needs your one-tap approval. Power user: auto-reply for FAQs, approve only escalations.
  • Multi-property dashboard. Manage 1 unit or 200 units from one inbox.
  • SMS or email — your choice. Tenants reach you however they're used to. AI normalizes both into one inbox.
Why TenantHelpAI

Built for operators tired of being sold to.

Most tools that "handle this for you" charge 10–30× what we do. They hand the actual work to interns.

Property management VA

— what most landlords default to

  • $4,200/mo for a leasing assistant
  • Business hours only · sick days · vacation
  • Speaks 1-2 languages
  • Trained → leaves → retrain
  • Tenant frustration on weekends
  • Manual escalation, missed urgents

TenantHelpAI

— what 20 min of setup buys you

  • $99/property · no contract · cancel anytime
  • 24/7 · no lunch · no sick days
  • 95+ languages day one
  • Trained once, runs forever
  • Sub-60-sec response, every message
  • Auto-escalation for emergency keywords
The Cost of Inaction

What ignored tenants actually cost.

Industry data, not marketing.

47%

of tenant turnover is communication-related

Apartments.com survey: nearly half of move-outs cite poor landlord communication as a top-3 reason.

Apartments.com Renter Survey
4 hrs

avg time tenants wait for a reply

Median property-management reply time across SMB landlords is 4 hours during day, 14 hours overnight.

Buildium Industry Report
$2,500

average cost of a tenant turnover

Vacancy + cleaning + listing + showing time. Each prevented turnover funds 25+ months of TenantHelpAI.

NARPM Industry Composite
$4,200

monthly cost of a leasing assistant

Wages + tax + benefits + replacement costs. TenantHelpAI is 1/42 of that.

BLS occupational stats
Stories From Operators

Built by people who actually run real estate.

Not a Silicon Valley script. Real operators using the tool, sharing what changed.

"My tenants stopped calling at midnight. Half the messages are answered before I see them. I love it."

Lisa M.
Landlord · 12 units · Detroit

"We replaced two part-time leasing staff with this. Same response quality. Multilingual is the killer feature."

Property Manager · 240 units
Multifamily · Texas

"My 5-star rating went from 4.2 to 4.7 in 90 days. Just because I started answering."

Jordan K.
Landlord · 4 units · Florida
Pricing

One price.
Everything included.

No "starter / pro / enterprise" maze. The same product whether you're one location or twenty.

Volume discounts kick in automatically beyond ten.

14-DAY FREE TRIAL · CANCEL ANYTIME
$99/mo

— per property, billed monthly. Cancel anytime.

Start your 14-day free trial →

A card is required to start your trial. We don't charge until day 15.

Securely billed through Stripe
Better Deal · Most Operators Pick This

Or get TenantHelpAI as part of the REG Trifecta.

The RealEstate Global Trifecta includes TenantHelpAI plus 2 more operator tools — TenantHelpAI, RealAIShowings, WholesaleFlipAI — for $399/mo · save $98/mo vs buying separately. 10% off each additional seat/property.

Need more SMS? Each tool ships with 50/day. Scale anytime:
+100/day · $29 +250/day · $69 +1000/day · $259 or overage · $0.03–$0.05/send
Applies independently to THA, RAS, and WFA. Stack packs or flip overage on per tool.
Get the Trifecta →
FAQ

Every question we get before signup.

The honest answers — including the ones we wish you wouldn't ask.

Will tenants know it's AI?

We tell every tenant upfront — first message includes a 'this is your landlord's AI assistant.' Most tenants don't care; they want their question answered. Approval mode is on by default so you control every word that goes out.

What about emergencies?

Auto-escalation: any message with phrases you flag (water, leak, fire, smoke, no heat, lockout, police, eviction) pages you immediately. Never auto-replied.

Does it work with my PM software?

We sit alongside your PM tool, not inside it. Today: forward your tenant SMS line or email to us. PM-tool deep integrations (Buildium, AppFolio, RentRedi, Avail) are on the roadmap — pick the one you use and we'll prioritize.

How does this compare to a leasing virtual assistant?

VAs are $4,200/mo, work 8 hours, speak 1-2 languages, and you retrain when they leave. THA is $99, works 24/7, speaks 95+, and you train it once.

Can I cancel? Do you have contracts?

Cancel anytime from your dashboard. No contracts, no setup fees. Your message history exports as CSV forever.

What if AI drafts something wrong?

Approve mode default — every reply lands in your queue. Approve, edit, reject. Most landlords spend 5 min/day here.

Does it handle Section 8 / regulated tenants?

Yes. We treat compliance language carefully; you can flag specific keywords to always escalate.

What about evictions?

Eviction-related messages auto-escalate. We do not draft legal notices — those route to you (and your attorney) directly.

Tenants want to be heard. Now they will be.

Every silence is a tenant looking up the move-out form.
Stop letting that happen.

Try it free →